Shipping Policy

We are dedicated to making sure that you receive your order as soon as possible.

Unfortunately due to our current global economic climate, our shipping facility inventory restock might be delayed from time to time. If this occurs, it could take up to 28 business days to process and ship out your order. We always aim to ship within 5-8 business days or sooner from the date of your order. However, sometimes certain things are out of our control.

To shorten your wait times, sometimes you might receive two separate packages if we are just waiting on restock on one item. We want you to get your products as soon as possible! 

Rest assured, you will always be updated when your order is shipped and you will always be provided with a tracking number. We will send this email to you at the email you used during check out. You will receive that email as soon as we pick, package and print the shipping label for your order.  

We have two shipping facilities, one in Australia, the country we are based from and one in the United States of America. Depending on which continent you live will determine where your package will be shipped from.

For our international customers, please advise we are not responsible for certain "taxes, duties or fees" associated with your country of residence's import tax laws.  Please check with your countries import tax laws before placing an order as we do not offer refunds after the order is placed. 

Thank you so much for being the best part about Yoniology!